My account shows a book ready for pickup, but I have not received an email. What do I do?
Last Updated: Jun 23, 2020 Views: 568

If you have not yet received an email to schedule a pickup, please check your spam folder for it. Even if you have received notices from us before, mail providers are constantly updating their filters, and an update might have sent the message to your spam folder.

If you have checked your spam folder and the email is not there, please call your pickup library directly so staff can assist you.

For more information, participating libraries, and answers to frequently asked questions, visit our Books on the Go page.

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