How do I get help with downloadable titles from OverDrive or RBdigital?
Last Updated: Dec 06, 2018 Views: 423
WCPL uses OverDrive to supply most of our downloadable titles. We also provide some eBooks and eAudiobooks through RBdigital, courtesy of NC LIVE. Read on to find out how to get support for these services.
OverDrive recommends the Libby app for tablets and smartphones. You can get Libby from your device's app store or from the Libby site.
OverDrive also works with other types of devices. Check device compatibility here.
- If you need help getting started with downloadable ebooks and audiobooks, see Getting Started with OverDrive.
- If you need help with Libby, you can get support right from the app (Menu -> Help & Support) or use the "Contact support" link at the bottom of the Libby Help pages.
- If you need help with the older OverDrive app, find troubleshooting information on the OverDrive Help pages.
- If you need further assistance with OverDrive, you can set up a one-on-one Device Advice appointment with a librarian or contact us.
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